We all know that feeling of dread when something isn’t working and we don’t have a clue how to fix it. Especially when it comes to technology. If you’re struggling with connecting your LG TV to WiFi, don’t worry, you’re not alone.
This post will walk you through the steps to get your LG TV wifi connected in no time. So sit back, relax, and let us help take care of your LG TV not connecting to WiFi.
Why Won’t My LG TV Connect to WiFi?
A smart TV is pretty useless if it doesn’t have a network connection. There are several different reasons why your LG TV isn’t connecting to the internet. The first step is identifying what could be causing the problem, and the next step is fixing it.
Here are some of the most common reasons for an LG TV not connecting to WiFi:
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- A poor or slow internet connection at the network level
- Weak WiFi connection or coverage
- Too many devices connecting to WiFi
- Incorrect DNS settings
- Incorrect date and time settings on your LG TV
- Outdated software
- A temporary bug or error
How to Fix LG TV Connection Issues
The good news is that there are many things you can try to get your LG TV connected to WiFi. It’s very rare that it’s a faulty TV or a hardware issue. One of these fixes should get you back online in no time and enjoy all of the features of your LG Smart TV.
1. Power Cycle Your LG TV
A power cycle is a technical term for simply restarting your device. You know the drill, switch it off and back on again. You would be surprised at how many errors power cycling actually fixes. Here’s how to do it:
- Unplug your LG TV from the wall (this is important, don’t simply turn it off)
- Leave the device unplugged for 1 minute
- Plug your TV back in and wait for it to reboot
There’s a good chance your WiFi connection will be restored following these steps. But don’t worry if not, as there is a lot of troubleshooting left to do, and any one of the below tips could get your TV back online.
2. Restart Your Router or Modem
Problems with a WiFi connection can sometimes be resolved by restarting your router or modem. Remember that during this process, every device connecting to the WiFi network at the time will be temporarily disconnected. The steps are very similar to the power cycle mentioned above.
Here’s how to restart your router or modem:
- Unplug your router from the wall
- Leave the router unplugged for 1 minute
- Plug it back in and wait a few minutes until the connection has been established
Now check if your LG TV is connecting to WiFi following the router restart. If you are still not able to connect, there could also be a general problem with your internet connection.
How to check your network connection
The problem that you’re having might not be specific to your LG TV – you may have general connection issues, and sometimes this can be specific to WiFi. The first thing to check is that you have entered the correct wireless password for your router and that the issue isn’t invalid credentials. After that, it’s time to check your Wi-Fi connection.
Here’s how to check your connection:
- Run an internet speed test by using a website like fast.com.
- Check whether WiFi connectivity is working on your other devices.
- Test a wired connection/ethernet cable with your LG TV and see if you can get online
If you have trouble connecting to other devices and appear to have a wider network issue, you will need to contact your Internet Service Provider.
Connect via WPS
Try connecting through WPS to solve the WiFi issue with your LG TV. To connect to the WiFi using the WPS pin, follow these instructions:
- Visit the settings menu on your TV and select network
- Choose WPS/WPS pin as your connection method
- Click the WPS button on your router within a couple of seconds
- Wait for the WiFi to finish connecting to your TV
Smart TVs can connect through WPS, WiFi, or through an ethernet cable between your TV and router. All of these methods should be tested.
3. Change DNS Settings
An LG TV cannot connect to WiFi if there is an issue with the DNS. DNS settings can become a problem if they’ve been changed accidentally, or when you connect your TV to a VPN or DNS server. To ensure that incorrect settings aren’t the reason your LG TV won’t connect to the internet, you should change them. Here’s how to do it:
- Go to the settings menu and choose all settings
- Select network, then wired connection/WiFi connection
- Choose the connection that says ‘connected to the internet’
- This will then show your current DNS settings – click edit to change them.
- Uncheck the set automatically box and choose the DNS server option.
- Enter 126.96.36.199 and click save.
It’s recommended that you restart your LG Smart TV after adjusting these settings.
4. Disconnect Devices From Your WiFi Network
Even if you have a great internet service provider and a fast connection, a Wi-Fi network can still become crowded. Having too many things connected at once can cause interference, and you might be surprised at just how many things in your household are connected, even when you’re not using them. This is particularly common in busy households where everybody has a phone, laptop, gaming device, and much more.
We recommend disconnecting any devices that don’t need to be on the wireless network. After doing this, check if your LG Smart TV is now able to connect. If it is, then a crowded Wi-Fi network was the problem. You may need to contact your internet service provider for a package upgrade or invest in a more powerful modem that can handle a busy network.
5. Check The Date and Time Settings
Incorrect time and date tv settings can cause a real problem on your LG Smart TV, including problems with the WiFi connection. Something as simple as the incorrect time zone may cause your LG TV to stop connecting to WiFi.
Here’s how to check and change the time and date settings on an LG TV:
- Click on the settings on your LG remote control
- Click on general, then date and time.
- Set automatically will be selected as a default – uncheck this option.
- Now manually select your local date and time.
If this is what was causing the issue, your LG TV should connect to WiFi within seconds of these settings being changed.
6. Update Your Smart TV Software
If you don’t have automatic updates switched on, there’s a chance that your LG TV is running on out-of-date software. This can cause problems with everything, from connecting to the internet to the TV being sluggish.
Here’s how to check for software updates on an LG Smart TV:
- Click the home button and head to the general menu.
- Find ‘about this TV’ and click on it to enter the system menu.
- Ensure that the automatic updates option is checked.
- Click on ‘check for software updates’ and wait a few moments
- If there is a new version of the software available, you will be prompted to download and install it. This is all done automatically.
7. Turn off Quick Start Feature
Quick start is also known as Simplink, depending on the version of LG TV you are using. To turn off the Simplink feature, follow these instructions:
- Choose the settings option on your remote.
- Click on all settings and then general.
- Find Quick Start / Simplink and switch it off.
LG TV Won’t Connect to Wifi after troubleshooting? Try a Factory Reset
A factory reset should be the last step in your troubleshooting. If you have tried all of the methods in this guide and resolved any issues, this is the last thing left to do if you still have connectivity issues. Keep in mind that a factory reset means that everything will reset to initial settings. So anything you have customized since first purchasing the TV will be erased, and you will be back to factory default.
Here’s how to factory reset LG TVs:
- Click on the home button on your remote control
- Go to settings and then the general menu.
- Click on reset to initial settings.
This process can take a few minutes and the TV may restart a few times as the reset happens. Unfortunately, if the LG TV not connecting issue persists after this, you will need to reach out to LG technical support.
Note: The specific instructions can vary slightly on some LG TV models, but the steps should be very similar.