If you’re getting the error code P-TS207 on Hulu, don’t worry – you’re not alone. This error can be caused by a variety of issues, but there are a few steps you can take to try to fix it. In this article, we’ll walk you through some of the most common causes of this error and what you can do to troubleshoot it. We’ll also show you how to contact Hulu support if the problem persists. Let’s get started!
What Causes Error Code P-TS207?
Errors on streaming platforms are fairly common and happen for a variety of reasons, but P-TS207 is a playback error. This means that Hulu is struggling to play the video. Here are some of the most common causes of error code P-TS207:
- Internet connection issues / slow internet speed
- Hulu server issues
- Issues with your Hulu account
- An outdated app
- Device, data, or cache issues
- You’re using a VPN
How to fix Error Code P-TS20
Now that we’ve explained what the potential causes are for this Hulu playback error, it’s time to look at how to fix it. The exact solution needed will depend on what’s causing the issue in the first place, so we recommend troubleshooting these steps in order.
Check Your Internet Speed and Connection
Hulu recommends a minimum of 3Mbps for standard video streaming, 8Mbps for live streams, and 16Mbps for 4k content. If you have a low download speed, you will encounter a playback error. So how do you determine whether or not it’s an internet connection problem? The first step is to test other websites or streaming platforms, if they work, it’s unlikely to be your network.
- Advertisement -
You can also try using Hulu on another device on the same network. If you try both of these things and still encounter the error P-TS20, then it’s almost certainly an issue with your internet speed. The best solution to this is to reset your router. Here’s how to do it:
- First, unplug your router from the power source.
- Next, wait 30 seconds and then plug your router back in. This is known as a power cycle.
- Wait for all of the lights on your router to come back on.
- Check that your device is connected to the internet and try using the Hulu app again
If that still doesn’t work, try an ethernet cable. If the ethernet cable works, it could be an issue with your router. If the ethernet cable still doesn’t work, it’s likely that your entire internet network is down. You will need to contact your Internet Service Provider (ISP) for support.
Check For Hulu Server Issues
Just like any other website or service, the Hulu application can have downtime. It’s rare, but it happens. Such issues are often the cause of error codes, especially P-TS20 and error code 500. The good news is that if Hulu is down, it’s likely impacting all users on all devices, not just you.
You can check Hulu’s system status by checking their website or their Twitter profile, @Hulu_Support. If there is a known issue, Hulu will be one of the first to address it. Otherwise, you will likely see many users complaining about encountering streaming problems.
Check For Issues With Your Hulu Account
If you’ve ruled out both internet connection problems and Hulu server issues, the next step is to check your Hulu account for any potential issues. The most common issue here is billing – if your subscription has lapsed or there are any payment issues, you will not be able to stream content and can encounter error code P-TS207.
To check this, log in to your Hulu account and navigate to the ‘Account’ page. From here, you can check your subscription status and payment information. If everything looks good, move on to the next step. If not, try updating your payment information or contacting Hulu support for further assistance.
Update Your App
The Hulu app is regularly updated with bug fixes, security patches, and new features. As a result, it’s important to make sure you’re using the latest version of the app. To do this, simply open up your app store and check for updates.
If an update is available, install it and then try using Hulu again. If there are no updates available or updating the app doesn’t fix the problem, the next step is to uninstall and then reinstall the app. Still no luck? Move on to the next step.
Restart Your Device
This solution sounds simple, but it can actually be quite effective in solving a number of problems, error code P-TS207 included. Sometimes all your device needs is a restart in order to refresh its system and clear any potential errors. These can be caused by an old cache, settings, or other data that can corrupt your device. A restart will clear cache and might just solve the problem.
Turn your VPN Off
Many streaming services, including Hulu, don’t like VPNs. This is because many users activate VPNs to overcome geographical restrictions and unblock content they shouldn’t have access to. For this reason, Hulu will prevent you from streaming, displaying Error Code P-TS207.
You will need to turn off your VPN to watch Hulu without any interruptions, and this means that you will only be able to access content available in your country. If you insist on using a VPN, you can try changing servers or using another device. Odds are that the Hulu app won’t have blocked every server provided by your VPN, so there may still be a way around it.
Still seeing Error Code P-TS207 on the Hulu App?
If you’re still having trouble, the best thing to do is contact Hulu support for further assistance. They will be able to help you troubleshoot and resolve the issue so you can get back to streaming.
Related: Hulu Keeps Logging Out