If you’ve ever been watching a Hulu show and encountered the “Error Code 500” message, you know how frustrating it can be. This error can occur for a variety of reasons, but luckily there are some fixes that should help get you back to watching your favorite shows in no time.
In this blog post, we’ll explain what causes Hulu error code 500 and walk you through some of the most common ways to fix it. Keep reading for everything you need to know.
What Causes Error Code 500 on Hulu?
There’s nothing more frustrating than trying to watch content and coming across an error message. Unfortunately, this can happen with Hulu, and Hulu error code 500 is one of the most reported issues faced by users.
There are a few different things that can cause Error Code 500 on Hulu. The most common reason is that there’s an issue with your internet connection on your streaming device. This can be anything from a weak or unstable connection to a problem with your router or modem.
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Another possible cause is that Hulu’s servers are down or experiencing some sort of technical issue. Finally, it’s also possible that there’s an issue with your Hulu account itself. This could be anything from a problem with your payment information to an issue with the account settings.
How to Fix Hulu Error Code 500
Because there are many things that could be causing error code 500 on the Hulu app, there are also many different troubleshooting methods. The most common ways to solve this error code include:
- Restarting your modem or router to solve poor internet connection issues
- Restarting your streaming device
- Clear data and browser cache
- Log out of Hulu and log back in to clear the Hulu App cache
To make life easier, we have explained how to do each of these things in detail so that you can get back to on-demand streaming quickly.
Check Your Internet Connection
The first thing you should do if you’re encountering Error Code 500 on Hulu is to check your internet connection. This can be done by restarting your modem or router and making sure that there are no issues with the connection.
If you’re still having trouble, try connecting your device to another Wi-Fi network or using a different method altogether (like a wired connection through an ethernet cable). You will need a good internet speed if you want to avoid a playback error, especially if you want to access Hulu content in HD.
Restart Your Device
Next, try restarting your streaming device and opening the Hulu app again. The instructions for restarting are very similar whether you’re using an iOS device or an Android phone. Simply turn the device off, leave it off for 30 seconds, and then turn it back on.
Clear Stored Cookies and Cache
Sometimes it can be as simple as resetting your browser cookies or clearing the cache. Web browsers hold a lot of data and can sometimes result in issues on apps and websites, including Hulu error code 500 and error code p-ts207. Here’s how to clear all the stored cookies and cache from your browser:
How to Clear Cache on Chrome Browser:
- Click the three dots in the top-right corner of Google Chrome
- Select “More Tools,” then “Clear Browsing Data.”
- From here, choose “Cookies and other site data” and “Cached images and files” to delete all stored cookies and cache.
How to Clear Cache on Safari Browser:
- Open Safari and click on “Preferences” in the top menu
- Under the “Privacy” tab, select “Manage Website Data.”
- A list of all websites you’ve visited will appear. Select “Remove All Website Data,” then confirm by clicking “Remove Now.”
How to Clear Cache on Mozilla Firefox Browser:
- Open Mozilla Firefox and click the three lines in the top-right corner
- Click “Options” and select “Privacy & Security” from the left-hand menu.
- Under “Cookies and Site Data,” click “Clear Data.”
- Check to make sure that both “Cookies and Site Data” and “Cached Web Content” are checked, then click “Clear.”
Log Out of The Hulu App
If you’re still seeing Error Code 500, the next step is to try logging out of your Hulu account and then logging back in. You can also try deleting your Hulu account and re-creating it from scratch.
Final Step: Check For Hulu Service Outage
Server errors are rare, but they can happen. If error code 500 is caused by Hulu server outage, it will have an impact on all Hulu users. You can keep an eye on the Hulu website for the latest about service status.
Still experiencing Hulu Error Code 500?
If you have tried everything in this article, the only thing left to do is to contact Hulu support. They may be able to help you solve error code 500 or any other Hulu error you may encounter. They have access to more tools and a clearer view of the Hulu server status.
You can get in touch with the team through the Hulu app, or the website on your preferred browser. You can also send an email, but this is the slowest option and could leave you without content for some time.
Related: Why Does Hulu Keep Logging Out?