HBO Max is one of the biggest and best streaming platforms in the US, standing its ground against both Amazon and Netflix because of its exclusive shows. Unfortunately, like most online services, HBO Max can have issues, one of the most common being error code 905.
This guide will explain exactly what the HBO Max error code 905 is, what causes it, and how to fix it when it’s happening to you. Keep reading for everything you need to know.
What Causes Error Code 905?
There are a number of potential issues that may result in this HBO error code. These include:
- Incorrect or outdated HBO Max app
- A problem with your device’s date and time settings
- You are using a VPN and it has been blocked
- An issue with your internet connection or router
- Problems with your HBO Max account
- The HBO Max service is down
The good news is that all of these problems are pretty easy to troubleshoot, so it shouldn’t take long to fix the HBO Max app and continue enjoying your favorite content.
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Steps to fix HBO Max Error Code 905
Below, you will find the step-by-step instructions on troubleshooting and fixing error code 905.
Update the HBO Max App
If you’re using an outdated version of the HBO Max app, that could be causing error 905 to pop up. Check to see if there is an update available for the app; if there is, install it and then try opening HBO Max again. You might have to uninstall the app before you can update to the latest version.
Check Your Device’s Date and Time Settings
If your device’s date and time settings are incorrect, that could be one reason why you’re seeing HBO Max error 905. To fix this, simply go to your device’s settings and make sure that the date and time are set correctly. Once that’s been taken care of, try opening HBO Max again.
Disable VPN or Proxy
HBO Max is geo-restricted to specific regions, and so the app will check your location before allowing you to watch content. Bypassing this is why a lot of people use a VPN with HBO Max, but unfortunately, it can cause error code 905.
If you’re using a VPN to access HBO Max, it’s possible that the app is detecting the VPN and blocking you as a result. To fix this, simply disable your VPN and try opening HBO Max again. Remember to clear your cache and cookies after you disable your VPN or you may still encounter problems.
Alternatively, you might need to find an alternative VPN or proxy that hasn’t been banned by HBO Max.
Restart Your Router
If you’re still seeing HBO Max error code 905, it’s possible that there’s an issue with your router that is causing poor internet connection. To fix this, simply restart your router and then try opening HBO Max again. If that doesn’t work, try resetting your router to its factory settings.
Check Your HBO Max Account
Finally, if you’re still having trouble with error code 905, it’s possible that there’s an issue with your HBO Max account. To check this, simply log out of your account and then log back in. If that doesn’t work, try creating a new account.
Check For Service Outage
If you’ve tried all of the above and you’re still seeing HBO Max error code 905, it’s possible that the service is down for everyone. Although there is nowhere on the website to check the server status, a quick search on Twitter will tell you if others are having issues.
If there is service outage, the best thing to do is to wait for some time and try again later. Downtime and network errors are usually fixed pretty quickly, but you might need to have some patience.
Contact Support
If you’ve tried all of the above and you’re still seeing error code 905, it’s time to contact HBO Max support. They should be able to help you troubleshoot the problem and get you back to watching your favorite shows in no time.
To do this, simply go to the HBO Max website and click on the “Help” button at the bottom of the page. From there, you can either search for a helpful article or click on the “contact us” button to contact support.
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